PRIVACY POLICY
Last updated February 5, 2025
This Privacy Notice for Ceylon Country (‘I’) describes how and why I might access, collect, store, use, and/or share (‘process’) your personal information when you use my services (‘Services’), including when you:
– Visit my website at (https://www.ceyloncountry.com), or any website of mine that links to this Privacy Notice.
– Use my Tour Guide services in Sri Lanka, which include one-day and multi-day trips, round-trip tours, and city tours.
– Engage with me in other related ways, including sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. I am responsible for making decisions about how your personal information is processed. If you do not agree with my policies and practices, please do not use my Services. If you still have any questions or concerns, please contact me at [info@ceyloncountry.com](mailto:info@ceyloncountry.com).
SUMMARY OF KEY POINTS
This summary provides key points from my Privacy Notice, but you can find more details about any of these topics by clicking the link following each key point or by using the table of contents below to find the section you are looking for.
– What personal information do I process? When you visit, use, or navigate my Services, I may process personal information depending on how you interact with me and the Services, the choices you make, and the products and features you use. Learn more about the [personal information you disclose to me]
– Do I process any sensitive personal information? Some information may be considered ‘special’ or ‘sensitive’ in certain jurisdictions, such as your racial or ethnic origins, sexual orientation, and religious beliefs. I do not process sensitive personal information.
– Do I collect any information from third parties? I may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about [information collected from other sources].
– How do I process your information?I process your information to provide, improve, and administer my Services, communicate with you, for security and fraud prevention, and to comply with the law. I may also process your information for other purposes with your consent. I only process your information when I have a valid legal reason to do so. Learn more about [how I process your information].
– In what situations and with which parties do I share personal information? I may share information in specific situations and with specific third parties. Learn more about [when and with whom I share your personal information]
– How do I keep your information safe?I have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so I cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat my security and improperly collect, access, steal, or modify your information. Learn more about [how I keep your information safe].
– What are your rights?Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about [your privacy rights].
– How do you exercise your rights?The easiest way to exercise your rights is by visiting [ceyloncountry.com](https://www.ceyloncountry.com) or by contacting me. I will consider and act upon any request in accordance with applicable data protection laws.
– Want to learn more about what I do with any information I collect?Review the Privacy Notice in full.
TABLE OF CONTENTS
1. [What Information Do I Collect?]
2. [How Do I Process Your Information?]
3. [What Legal Bases Do I Rely On to Process Your Personal Information?]
4. [When and With Whom Do I Share Your Personal Information?]
5. [What Is My Stance on Third-Party Websites?]
6. [Do I Use Cookies and Other Tracking Technologies?]
7. [How Long Do I Keep Your Information?]
8. [How Do I Keep Your Information Safe?]
9. [What Are Your Privacy Rights?]
10. [Controls for Do-Not-Track Features]
11. [Do United States Residents Have Specific Privacy Rights?]
12. [Do Other Regions Have Specific Privacy Rights?]
13. [Do I Make Updates to This Notice?]
14. [How Can You Contact Me About This Notice?]
15. [How Can You Review, Update, or Delete the Data I Collect From You?]
1. WHAT INFORMATION DO I COLLECT?
Personal Information You Disclose to Me
I collect personal information that you voluntarily provide to me when you register for my Services, express an interest in obtaining information about me or my products and Services, participate in activities on the Services, or otherwise contact me.
The personal information I collect depends on the context of your interactions with me and the Services, the choices you make, and the products and features you use. The personal information I collect may include:
– Names
– Phone numbers
– Email addresses
– Mailing addresses
– Contact or authentication data
– Billing addresses
– Debit/credit card numbers
– Usernames
– Passwords
Sensitive Information:I do not process sensitive information.
Payment Data: If you choose to make purchases, I may collect data necessary to process your payment, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by PayPal. You may find their privacy notice link(s) here: [https://www.paypal.com/us/legalhub/paypal/privacy-full]
All personal information you provide to me must be true, complete, and accurate, and you must notify me of any changes to such personal information.
Information Automatically Collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit my Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use my Services, and other technical information. This information is primarily needed to maintain the security and operation of my Services and for internal analytics and reporting purposes.
Like many businesses, I also collect information through cookies and similar technologies. The information I collect includes:
– Log and Usage Data:Service-related, diagnostic, usage, and performance information my servers automatically collect when you access or use my Services, recorded in log files.
– Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
– Location Data: Information about your device’s location, which can be precise or imprecise.
Information Collected from Other Sources
I may collect limited data from public databases, marketing partners, and other outside sources to enhance my ability to provide relevant marketing, offers, and services to you and update my records.
2. HOW DO I PROCESS YOUR INFORMATION?
I process your personal information to provide, improve, and administer my Services, communicate with you, for security and fraud prevention, and to comply with the law. I may also process your information for other purposes with your consent.
3. WHAT LEGAL BASES DO I RELY ON TO PROCESS YOUR INFORMATION?
I only process your personal information when I believe it is necessary and have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to fulfil contractual obligations, to protect your rights, or to fulfil legitimate business interests.
4. WHEN AND WITH WHOM DO I SHARE YOUR PERSONAL INFORMATION?
I may share your personal information in specific situations, such as during business transfers or when using Google Maps Platform APIs.
5. WHAT IS MY STANCE ON THIRD-PARTY WEBSITES?
I am not responsible for the safety of any information you share with third parties that I may link to or who advertise on my Services but are not affiliated with my Services.
6. DO I USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes, I may use cookies and similar tracking technologies to collect and store your information.
7. HOW LONG DO I KEEP YOUR INFORMATION?
I keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
8. HOW DO I KEEP YOUR INFORMATION SAFE?
I have implemented appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
9. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have certain rights under applicable data protection laws, such as the right to access, correct, or delete your personal information.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
I do not currently respond to Do-Not-Track (DNT) browser signals
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of certain US states, you may have specific privacy rights, such as the right to access, correct, or delete your personal information.
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
You may have additional rights based on the country you reside in, such as Australia, New Zealand, or South Africa.
13. DO I MAKE UPDATES TO THIS NOTICE?
Yes, I will update this notice as necessary to stay compliant with relevant laws.
14. HOW CAN YOU CONTACT ME ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact me at:
Ceylon Country
Mallika Mawatha
Templers Road
Mount Lavinia 10370
Sri Lanka
Email: [info@ceyloncountry.com]
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA I COLLECT FROM YOU?
You have the right to request access to, correct, or delete your personal information. To do so, please visit [ceyloncountry.com](https://www.ceyloncountry.com) or contact me using the details provided above.
